To access CUTALK call: 310-834-6411 or 866-4ILWUCU and Press 5.
OR 310-834-6414 (Direct connect)
You will need to know your member number and the access code to CUTALK.
VOICE RESPONSE MENU:
Once you hear the welcome greeting, say "VOICE". If you want to use the full voice response (this will shorten your call time) say "HEY MAX".
|OPTION||WHAT TO SAY|
|History (acct or loan)||List all transactions on my **|
|Balance (acct or loan)||What is my ** balance|
|Checks Cleared/Single Check cleared||List all check history
Inquire on check in my checking
|Transfer Funds (acct or loan)||Can you transfer money from my ** to my **|
|Withdraw a Check||Withdraw by check $ from my **|
|Cancel Cards||Report stolen my Debit (or ATM) card|
|Stop Payment on Check||Place a stop payment on check #.|
**Any account or loan - when stating an account please use the word account after (example: Checking account).