Contact Us


Main Number:310.834.6411
Toll Free:866.445.9828 (866.4ILWUCU)
CU Talk:310.834.6414
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Fax:310.834.2151
Lending Fax:310.241.7244
Mailing Address: PO BOX 7629
Long Beach, CA 90807
Contact Us:

To send a secured message or ask a
question, please click here.

To report a lost or stolen Visa® Credit or Debit Card:

866.445.9828 during regular business hours; for all other times call 888.241.2510
909.941.1398 (Outside the U.S.)

To contact Falcon Fraud about your Debit or Credit Card:

888.241.2440
909.941.1034 (Outside the U.S.)

Any errors or discrepancies on your account should be reported to ILWU Credit Union staff or management.
If the Credit Union is unable to resolve the issue to your satisfaction and you believe there is still an error or discrepancy, you may contact the Supervisory Committee by completing the Supervisory Committee Contact Form. Please do not use this form to submit general member inquiries to the Credit Union. Thank you!