ILWU Credit Union - IMPORTANT SERVICE NOTICE

IMPORTANT SERVICE NOTICE

In an effort to better serve you, we recently upgraded our phone system. However, we are currently experiencing technical issues that may cause extended hold times. We are working diligently with our phone service vendor to resolve these issues. We do apologize for the inconvenience and appreciate your patience as we work to fix the issue.

Please note that our phone menu has changed. Please listen to all the prompts to ensure that your call is routed to the appropriate representative.

Here are the new menu options for 866.445.9828:

Press 1 - For CU Talk
Press 2 - Branch Hours and locations
Press 3 - To apply or check the status on a Mortgage or Home Equity Loan
Press 4 - To check the status of a loan
Press 5 - To apply for a new loan or credit card
Press 6 - For all other inquiries

Please note: If you know the extension of the representative you are trying to reach, you may dial it at any time.

Call Center Hours:
Monday - Thursday: 8:00 am - 4:00 pm
Friday: 8:00am - 5:00 pm

Access your account information quicker through Online and Mobile Banking. You can check balances, view transactions, make transfers and payments, perform stop payments, and more!